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Website Terms and Conditions

Effective Date: 5 June 2025

Thank you for visiting our website. This website is owned and operated by Aussite (ABN: 52 202 079 312) ("we", "us", "our"). By accessing and/or using this website and related services, you agree to these Terms and Conditions, which include our Privacy Policy (available at www.aussite.com.au/privacy) ("Terms"). You should review our Privacy Policy and these Terms carefully and immediately cease using our website if you do not agree to these Terms.

In these Terms, 'us', 'we' and 'our' means Aussite.

1. Collection Notice

We collect personal information about you in order to respond to your enquiry, provide you with information about our services, process your order for services purchased directly from the website, send you newsletters if you subscribe and for purposes otherwise set out in our Privacy Policy at www.aussite.com.au/privacy.

We may disclose that information to third parties that help us deliver our services (including information technology suppliers, communication suppliers, payment processors, and our business partners) or as required by law. If you do not provide this information, we may not be able to provide all of our services, website features to you, including processing any direct purchases.

Our Privacy Policy explains: (i) how we store and use, and how you may access and correct your personal information; (ii) how you can lodge a complaint regarding the handling of your personal information; and (iii) how we will handle any complaint. If you would like any further information about our privacy policies or practices, please contact us at chris@aussite.com.au or 0458460356.

By providing your personal information to us, you consent to the collection, use, storage and disclosure of that information as described in the Privacy Policy and these Terms.

2. Accuracy, Completeness and Timeliness of Information

The information on our website is not comprehensive and is intended to provide a summary of the subject matter covered, including our services and business model. While we use all reasonable attempts to ensure the accuracy and completeness of the information on our website, to the extent permitted by law, including the Australian Consumer Law, we make no warranty regarding the information on this website. You should monitor any changes to the information contained on this website.

We are not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with the use of this website or a linked website. You must take your own precautions to ensure that whatever you select for your use from our website is free of viruses or anything else (such as worms or Trojan horses) that may interfere with or damage the operations of your computer systems.

We may, from time to time and without notice, change or add to the website (including the Terms) or the information, products or services described in it. However, we do not undertake to keep the website updated. We are not liable to you or anyone else if errors occur in the information on the website or if that information is not up-to-date.

3. Promotions, Programs and Offers

For certain campaigns, promotions, programs (such as our Public Benefit Discount Policy or Competitor Switch Program) or contests detailed on our website, additional terms and conditions may apply. If you wish to participate in or benefit from such a campaign, promotion, program or contest, you need to agree to the relevant terms and conditions applicable to it. In case of any inconsistency between such terms and conditions and these Terms, those specific terms and conditions will prevail.

4. Engagement of Services and Purchases

Our website provides information about our web and application development services, including our innovative Asset-Based Web Development model, pricing tiers, and specialized programs.

Some services, such as our "24-Hour Rapid Development" service, may be offered for direct purchase through this website. For such direct purchases, the following terms apply in addition to any specific terms presented at the point of purchase:

Order Process

To order a service directly from the website (e.g., the 24-Hour Rapid Development service), you must follow the instructions on the relevant service page, provide all required information and materials accurately, and complete the payment process. An order is accepted once we confirm receipt of your payment and all necessary materials to commence the service.

Pricing

Prices for services offered for direct purchase are as displayed on the website at the time of purchase and are inclusive of GST unless otherwise stated. We reserve the right to change prices for services offered directly on the website without notice, prior to an order being confirmed.

Payment

Payments for services purchased directly through the website must be made using the payment methods specified (e.g., credit card via a secure third-party payment processor). You agree to provide accurate and current payment information. By completing a purchase, you authorise us (or our third-party payment processor) to charge your selected payment method for the total amount of your order.

Service Delivery/Product Fulfilment

For services like the 24-Hour Rapid Development, upon successful payment and our confirmation of receipt of ALL your required materials (as detailed on the service page or in subsequent communication), we will commence the service within the timeframe specified (e.g., "24 business hours"). Delivery will be in accordance with the terms specified for that service, which may include deployment to a staging or live hosting environment provided and made accessible by you. You are responsible for providing timely access to any necessary accounts or environments. Delays in providing required materials or access may void delivery time guarantees.

Refunds and Cancellations

24-Hour Rapid Development Service: Due to the highly expedited nature of this service, payments are generally non-refundable once development has commenced. Commencement is defined as our team beginning work on your project after receiving payment and all required materials.

If you wish to cancel your order for the 24-Hour Rapid Development service before development has commenced, please contact us immediately at chris@aussite.com.au. We will consider your request, but any refunds will be at our sole discretion and may be subject to deductions for administrative costs or any preliminary work undertaken.

If we are unable to deliver the 24-Hour Rapid Development service within the specified timeframe due to reasons solely attributable to Aussite (excluding client delays or force majeure events as described in our Rapid Delivery Addendum, if applicable), we may offer a partial refund or other remedy as outlined in any specific guarantee for that service.

For other services purchased directly, refund and cancellation policies will be as stated on the specific service page or accompanying terms.

For all other services not offered for direct purchase on the website, the engagement of our services and any purchases are typically governed by a Master Service Agreement (MSA) and one or more Statements of Work (SOW), which will be provided to you separately. Information on this website about such services, including pricing guides, does not constitute a binding offer until a formal MSA and SOW are executed.

IN AUSTRALIA, OUR GOODS AND SERVICES COME WITH GUARANTEES THAT CANNOT BE EXCLUDED UNDER THE AUSTRALIAN CONSUMER LAW. NOTHING IN THESE TERMS AND CONDITIONS PURPORTS TO MODIFY OR EXCLUDE THE CONDITIONS, WARRANTIES AND UNDERTAKINGS, AND OTHER LEGAL RIGHTS, UNDER THE AUSTRALIAN COMPETITION AND CONSUMER ACT AND OTHER LAWS. ANY AND ALL OTHER WARRANTIES OR CONDITIONS WHICH ARE NOT GUARANTEED BY THE AUSTRALIAN CONSUMER LAW OR THE COMPETITION AND CONSUMER REGULATION 2010 ARE EXPRESSLY EXCLUDED WHERE PERMITTED, INCLUDING LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY OR CONDITION.

5. Linked Sites

Our website may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we do not endorse and are not responsible for the content on those linked websites and have no control over or rights in those linked websites.

6. Intellectual Property Rights

Unless otherwise indicated, we own or license from third parties all rights, title and interest (including copyright, designs, patents, trademarks and other intellectual property rights) in this website and in all of the material (including all text, graphics, logos, audio and software) made available on this website ("Content").

Your use of this website and use of and access to any Content does not grant or transfer any rights, title or interest to you in relation to this website or the Content. However, we do grant you a licence to access the website and view the Content on the terms and conditions set out in these Terms and, where applicable, as expressly authorised by us and/or our third party licensors.

Any reproduction or redistribution of this website or the Content is prohibited and may result in civil and criminal penalties. In addition, you must not copy the Content to any other server, location or support for publication, reproduction or distribution is expressly prohibited.

All other use, copying or reproduction of this website, the Content or any part of it is prohibited, except to the extent permitted by law. However, you are permitted to make one electronic copy or print one copy of our service descriptions, case studies, or informational materials from our website for the purpose of your own internal evaluation of our services, provided you do not modify the copy and you include the copyright notice "© Aussite 2025. All rights reserved." on the copy.

7. No Unauthorised Commercial Use

This website is provided for you to learn about Aussite and our services, and to engage with us for legitimate business purposes. You may not use this website, or any of its Content, to further any commercial purpose unrelated to engaging our services, including any advertising or advertising revenue generation activity on your own or any other website, or to replicate our business model or materials without our express prior written consent. You may not modify, copy (except as expressly permitted in Section 6), distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any Content, software, products or services contained within this website, except as permitted by these Terms or with our prior written approval.

8. Unacceptable Activity

You must not do any act that we would deem to be inappropriate, is unlawful or is prohibited by any laws applicable to our website, including but not limited to:

  • any act that would constitute a breach of either the privacy (including uploading private or personal information without an individual's consent) or any other of the legal rights of individuals;
  • using this website to defame or libel us, our employees or other individuals;
  • uploading files that contain viruses that may cause damage to our property or the property of other individuals;
  • posting or transmitting to this website any non-authorised material including, but not limited to, material that is, in our opinion, likely to cause annoyance, or which is defamatory, racist, obscene, threatening, pornographic or otherwise or which is detrimental to or in violation of our systems or a third party's systems or network security.

If we allow you to post any information to our website (e.g., comments or testimonials, if applicable), we have the right to take down this information at our sole discretion and without notice.

9. Warranties and Disclaimers

To the maximum extent permitted by law, including the Australian Consumer Law, we make no warranties or representations about this website or the Content, including but not limited to warranties or representations that they will be complete, accurate or up-to-date, that access will be uninterrupted or error-free or free from viruses, or that this website will be secure.

We reserve the right to restrict, suspend or terminate without notice your access to this website, any Content, or any feature of this website at any time without notice and we will not be responsible for any loss, cost, damage or liability that may arise as a result.

10. Liability

To the maximum extent permitted by law, including the Australian Consumer Law, in no event shall we be liable for any direct and indirect loss, damage or expense – irrespective of the manner in which it occurs – which may be suffered due to your use of our website and/or the information or materials contained on it, or as a result of the inaccessibility of this website and/or the fact that certain information or materials contained on it are incorrect, incomplete or not up-to-date.

11. Jurisdiction and Governing Law

Your use of the website and these Terms are governed by the law of New South Wales, Australia and you submit to the non-exclusive jurisdiction of the courts exercising jurisdiction in New South Wales, Australia.

End of Terms and Conditions